Professional Web Solutions value the privacy of your data as much as you do and we make all reasonable endeavours to ensure that your details provided when subscribing to our services are kept safe. The policy outlined below applies to all types of data & information collected by Professional Web Solutions. The information we collect is utilised to contact you about our services, update any necessary record and generally maintain your account with us. This information is also used to make improvements to our website and services, detect and prevent fraud and most importantly ensure the security of your data and the data of all of our clients. From time to time, we may provide some details to enable third parties to perform technical work on our behalf.
During your registration, we ask that you provide a valid e-mail address, your postal address and your phone number. Our primary method for contacting you will be using your e-mail address for notifications and all communications regarding your account and services. Your e-mail address, among other requested details is also a mandatory requirement when registering domains for you. Additional details are used to verify your account, including the distance between where you registered and your provided address. Professional Web Solutions do not share your contact details with anyone, only our staff will have access to these details.
We do not provide the information collected from you to any third party for any reason with the exception of our support teams. The one exception to this rule is our requirement by law to co-operate with law enforcement agencies authorized by the government if they ask us to provide contact details we have for you.
We also use the contact information on records for you to inform you about the improvements, updations & any such relevant information to the services you have subscribed for. We never use or share the personally identifiable information provided to us online in ways or for reasons unrelated to the ones described above without also providing an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online. We use SSL (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.
You are welcome to contact us & express your concerns in case you feel there is a case where the information provided by you has not been handled according to the above stated policy. Our Complaints team will be more than happy to investigate any potential breech of this policy and rectify it as required. You can register concern with our complaints department using any of the means identified below, or by submitting a ticket to the complaints department via our support system in your client area.
Professional Web Solutions
11 Cliffwood Place
Western Australia 6169