Professional Web Solutions value the privacy of your data as much as you do and we make all reasonable endeavours to ensure that your details provided when subscribing to our services are kept safe. The policy outlined below applies to all types of data & information collected by Professional Web Solutions. The information we collect is utilised to contact you about our services, update any necessary record and generally maintain your account with us. This information is also used to make improvements to our website and services, detect and prevent fraud and most importantly ensure the security of your data and the data of all of our clients. From time to time, we may provide some details to enable third parties to perform technical work on our behalf.

Cookies

A cookie is a snippet of data that or website sends to your computer system, they allow functions such as remembering usernames and passwords based on your security settings within your browser. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings. We use cookies as part of a normal business procedure to know about the trends of behaviour of visitors to our site and also to make your operations on our site as easy possible.

Communications

During your registration, we ask that you provide a valid e-mail address, your postal address and your phone number. Our primary method for contacting you will be using your e-mail address for notifications and all communications regarding your account and services. Your e-mail address, among other requested details is also a mandatory requirement when registering domains for you. Additional details are used to verify your account, including the distance between where you registered and your provided address. Professional Web Solutions do not share your contact details with anyone, only our staff will have access to these details.

Your Details

We do not provide the information collected from you to any third party for any reason with the exception of our support teams. The one exception to this rule is our requirement by law to co-operate with law enforcement agencies authorized by the government if they ask us to provide contact details  we have for you.

We also use the contact information on records for you to inform you about the improvements, updations & any such relevant information to the services you have subscribed for. We never use or share the personally identifiable information provided to us online in ways or for reasons unrelated to the ones described above without also providing an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online. We use SSL (Secure Socket Layer) encryption to secure personal identification. In addition, personnel who have access to our database are trained to maintain and secure all information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.

You are welcome to contact us & express your concerns in case you feel there is a case where the information provided by you has not been handled according to the above stated policy. Our Complaints team will be more than happy to investigate any potential breech of this policy and rectify it as required. You can register concern with our complaints department using any of the means identified below, or by submitting a ticket to the complaints department via our support system in your client area.

E-Mail(Preferred)

admin@professionalwebsolutions.com.au

TraditionalMail

Professional Web Solutions
Complaints Department
11 Cliffwood Place
WAIKIKI
Western Australia   6169